Get in touch
We answer email within 1 business day, Monday to Friday, 09:00–18:00 UTC. There is no phone line and no live chat — everything is handled in writing so there is always a record.
Privacy and data
Access, correction, deletion, portability, objection, or withdrawing consent.
Press and partnerships
Media questions, research partnerships, running a study with us.
Before you write
Account-specific questions must come from the email address registered to the account. We cannot discuss a balance, a rejected submission or a payout with an address we do not recognise — it is the only thing standing between your account and someone who wants into it.
Including these makes a first reply far more likely to solve the problem:
- what you were trying to do, and what happened instead;
- the study name or submission reference, if it relates to one;
- the device and browser you were using;
- a screenshot, with anything personal covered up.
What we will never ask you for
We will never ask for your password, a one-time code, a payment of any kind, or remote access to your device. Nobody from Nemodits will contact you on a messaging app to offer paid work. If that happens, it is not us — forward it to support@nemodits.net and read Responsible participation.
Registered office
Nemodits Digital Ltd
Suite 12, 84 Great Eastern Street, London EC2A 3JL, United Kingdom
This is a registered address for legal correspondence. It is not a walk-in office, and support requests sent by post will take considerably longer than email.