Terms of Service

1. Accepting these terms

These terms form a binding agreement between you and Nemodits Digital Ltd ("we", "us"), a company registered in the United Kingdom under number 14827305, with its registered office at Suite 12, 84 Great Eastern Street, London EC2A 3JL, United Kingdom. By creating an account or using the service you accept them. If you do not accept them, do not use the service.

2. Who can use the service

You may use Nemodits only if you:

• are at least 18 years old;
• live in a country where we operate;
• can enter into a binding contract where you live;
• have not previously had an account closed by us for breaching these terms.

One person may hold one account. Accounts are personal and may not be shared, sold or transferred.

3. Your account

You must give accurate registration and profile information and keep it current. Profile details determine which studies you are offered, and clients pay on the basis that the details are true. You are responsible for keeping your password confidential and for activity carried out through your account. Tell us promptly at support@nemodits.net if you believe someone else has accessed it.

4. What the service is

Nemodits matches members with paid research activities — surveys, usability tasks, product trials and structured feedback — commissioned by our clients. Taking part is voluntary. You choose which studies to accept and may stop at any time.

Nothing in these terms creates an employment relationship, a partnership, an agency or a franchise. You take part as an independent participant. We do not guarantee that any particular number of studies, or any studies at all, will be available to you at any time.

5. Points

Accepted submissions are rewarded in points. 100 points are redeemable for $1.00 in accordance with section 8. Points:

• are not legal tender, a security, or a store of value;
• have no cash value until redeemed under these terms;
• cannot be transferred, gifted, sold or combined between accounts;
• do not expire while your account is open and in good standing;
• may be reversed if the submission that generated them is found to breach section 7.

6. Submission quality and rejections

Submissions are reviewed before points are released. We may reject a submission that is incomplete, materially inconsistent, plagiarised, machine-generated without disclosure, or that shows the task was not genuinely carried out. A rejection will state a reason, and you may dispute it by replying within 30 days. Where a dispute is upheld, the points are released.

7. Prohibited conduct

You must not:

• hold or operate more than one account, including through another person;
• misrepresent your age, location, devices or any other profile attribute;
• use a VPN, proxy or emulator to appear to be somewhere or someone you are not;
• use scripts, bots or automation to complete studies;
• submit answers copied from other members, other sources, or generated without genuinely performing the task;
• share, publish or disclose confidential client material you encounter in a study;
• attempt to identify, contact or interfere with our clients outside the platform;
• interfere with the security or operation of the service.

These rules are expanded on in the Community Guidelines, which form part of these terms.

8. Payouts and verification

You may request a payout once your balance reaches 1000 points ($10.00). Payouts are processed within 3–5 business days of approval. We charge no withdrawal fee; your payment provider may charge its own.

Before a first payout we may require identity verification, and we may require it again where there are reasonable grounds to suspect a breach of section 7. The receiving account must be in your own name. We may withhold a payout while a review of your account or submissions is ongoing, and will tell you when we do.

Payments are made to you as a participant, not as an employee. You are responsible for any tax due on them where you live.

9. Suspension and closure

We may suspend or close an account that breaches these terms. Where the breach is serious — in particular duplicate accounts, automation or falsified submissions — we may withhold unpaid points associated with the affected submissions. We will tell you why, and you may appeal to support@nemodits.net.

You may close your account at any time from your settings. Points above the payout minimum can be withdrawn before closure; points below it are forfeited on closure, as there is no mechanism to pay them out.

10. Intellectual property and confidentiality

The service, its content and its branding belong to us or our licensors. Material you encounter in a study — unreleased products, prototypes, designs — belongs to the client and is confidential. You must not record, copy, publish or discuss it outside the study, including on social media.

You grant us a worldwide, royalty-free licence to use, reproduce and share the feedback you submit with the client who commissioned the study, and to use it in aggregated or pseudonymised form to improve the service. You keep any moral rights you have in your own words.

11. Disclaimers

The service is provided "as is". We do not warrant that it will be uninterrupted or error-free, that studies will be available to you, or that you will earn any particular amount. We are not responsible for the products you test or for the conduct of third-party payment providers.

12. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, our total liability to you in connection with the service is limited to the greater of the points validly accrued and unpaid on your account, or $100. We are not liable for indirect or consequential loss, or for loss of profit or opportunity.

13. Changes to these terms

We may update these terms. Where a change materially affects your rights we will give notice by email or in the service at least 14 days before it takes effect. Continuing to use the service after that date means you accept the updated terms; if you do not, you may close your account and withdraw any eligible balance.

14. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere, you keep the benefit of any mandatory protections of your local law.

15. Contact

Nemodits Digital Ltd, Suite 12, 84 Great Eastern Street, London EC2A 3JL, United Kingdom.
General and account questions: support@nemodits.net.
Data protection questions: privacy@nemodits.net.