Help Center

Frequently asked questions

If your question is not here, email support@nemodits.net — we reply within 1 business day during Monday to Friday, 09:00–18:00 UTC.

What is Nemodits?

A paid research panel. Companies pay us to find out how real people react to their products; members take short studies and get points for accepted submissions.

Does it cost anything to join?

No. Joining is free, taking part is free, and withdrawing is free. We will never ask you to pay a fee, buy a starter pack or fund a deposit.

Who can join?

Anyone aged 18 or over living in one of the 42 countries we support. One account per person.

How does joining work?

You fill in a short application: who you are, what devices you have, how much time you expect to spend, and a written answer about a product that frustrated you. A person on our team reads it — the written answer especially — and decides. If you are approved, we email you.

How long does the application review take?

Usually a few days. We review by hand and in order, so it is not instant. We contact successful applicants by email; if you have not heard from us after two weeks, you can ask about your application by writing to support@nemodits.net with your reference number.

What devices do I need?

A phone or a computer with a current browser and a stable connection. Some studies target a specific platform — an Android phone or a desktop browser, for example — and those will only appear if your profile says you have one.

How often will I get studies?

It varies, and we will not pretend otherwise. It depends on your profile, your country and how much research clients are commissioning. Some weeks have several matches; some have none.

How long does a task take?

Most take between five and thirty minutes. The estimate and the point value are shown before you start, and you can decline anything you do not want to do.

How much are points worth?

100 points equal $1.00. The rate is fixed for everyone and does not change with activity or seniority.

When can I withdraw?

Once your balance reaches 1000 points ($10.00). Payouts are processed within 3–5 business days.

Why was my submission rejected?

The usual reasons are answers too short to be useful, contradictory responses, or evidence the task was not actually completed. Every rejection includes a reason and you can reply to dispute it.

Why do I need to verify my identity?

Only before your first withdrawal, and only to confirm you are one person with one account. Duplicate accounts take money away from members doing the work honestly.

What do you do with my data?

We use it to match you to studies and to pay you. Clients receive findings, not your identity. We do not sell personal data. The full detail is in the Privacy Policy.

Can I use a VPN?

Not while taking part. Studies are matched by region, and masking your location misrepresents the profile a client paid to reach. It is one of the fastest ways to lose an account.

Can I have more than one account?

No. One person, one account. Multiple accounts — including ones opened by household members on your behalf — lead to suspension and forfeited points.

Is this employment?

No. You take part as an individual participant, choose which studies to accept, and are free to stop at any time. It is not a job, and it is not an investment product.

How do I close my account?

From your account settings, or by emailing privacy@nemodits.net. Withdraw any eligible balance first. Deletion timelines are set out in the Privacy Policy.

Someone contacted me claiming to be Nemodits and asked for money. Is that you?

No. We never ask for payment, passwords or one-time codes. Forward anything like that to support@nemodits.net and do not reply to it.

Still stuck?

Write to support@nemodits.net from the address on your account and include what you were doing when the problem appeared. Account-specific requests can only be answered from the registered email address.

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